Back-of-House restaurant operations have never been just easy. Especially now, post-pandemic, when many operators are struggling with staffing and labor shortages, supply chain shortages, inflation…the list goes on.
As a restaurant operator, you want to make sure you’re leveraging technology to help save you both time and money. At Consolidated Concepts, we can help you do this by using a little something called Artificial Intelligence.
Artificial Intelligence
The future of Foodservice and Supply Chain lies in the hands of Artificial Intelligence.
What is Artificial Intelligence you ask? It is the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions.
It may seem like you’re completely unfamiliar with AI, but rest assured, you see it every day—even when you don’t know it.
Did you know that every time your Google Maps reroutes you as you’re driving to your destination, it uses AI? It monitors your phone as you drive to make better decisions for you based on where you are and where you’re going.
Or have you noticed that every time you type a letter on your touch screen keyboard, the area in which you’re clicking in expands a bit and the letters become bigger? That’s because your phone knows what you’re about to type based on the sensitive area your fingers are clicking in! That’s AI too.
As humans, we are always looking for ways to solve problems in a more efficient and timely manner. Whether it’s transporting from one place to another or beating your partner in a game of chess.
With Artificial Intelligence in the foodservice industry, you can make better business decisions. In short, a lot of it is classical optimization. This means, by looking at either past or present data, you can determine what the best possible solution is to the problem you’re facing right now.
Back of House Technology
The truth is, you’re most likely already using AI in the front-of-house tablets on tables for order taking and payment of checks. You’re probably even using it for reservations, restaurant seating and digital QR codes for menus.
If you’re doing marketing or serving any Instagram ADS, that’s also AI. If you have an online ordering engine or displaying product recommendations, or maybe your HR department is screening candidate resumes. What about your finance department forecasting? That’s all Artificial Intelligence!
The problem is, technology has been slower to be adopted in the back-of-house.
In the front-of-house, AI helps you control variables such as menu costs, table numbers, hours of operation, etc. It’s a lot easier to control.
Although you should be taking control of your back-of-house, too! That starts by utilizing the purchasing data your operation generates. Unfortunately, the amount of data your restaurant produces is so complex and time-consuming for the human mind to manage, this is where AI and technology come into play.
In the back-of-house, your variables are constantly changing. Pricing, inventory levels, quality. It’s hard to manage and keep track of every single situation, whereas in the front-of-house, your variables are limited—making it a lot easier to handle. Plus, almost everything is in your control.
The current challenges within the supply chain makes it extremely difficult for operators like you to manage a successful restaurant. You’re facing roadblocks left and right, and almost every day has become unpredictable.
Now, imagine if there was a way to identify new savings opportunities, optimize pricing, handle product substitutions, and do much more with little to no effort. Because there’s only so much we as humans can do, Artificial Intelligence is the future of our industry.
You as an operator need to focus on what you are good at and the real reason you opened a restaurant in the first place to create great food and memorable experiences for your customers.
Leave the time-consuming, laborious part to technology…
How Can AI Help Me?
Artificial Intelligence can solve all your problems. How do you adapt to the supply chain? AI. How do you deal with product shortages? AI. How do you deal with things like price fluctuations and inventory levels? AI.
For instance, artificial intelligence can identify thousands of substitutions for items you’re already buying within a matter of minutes. Humans don’t work as fast as technology.
How many analysts would you have to hire to identify over 1,000 similar items in two minutes? A lot. That’s why it’s important to embrace technology and AI.
But that’s only one of many things Artificial Intelligence is capable of.
Forget about your spreadsheets and long nights spent in the office. Our technology analyzes, normalizes, and cleans your data for you.
An AI engine (if you ask it to do so), can help you find similar or the same products at a lower price. It can also uncover what products are in stock or out of stock.
AI analyzes high volumes of data, provides visibility into purchasing, and helps you improve your partnerships. When you have a better understanding of your operation, you save money, time, and labor. AI provides consistency, stabilizes your pricing, and alleviates the supply chain strain.
How Can I Get Started?
If you’re ready to embrace technology and implement AI into your operations, you first need to work with a data partner that leverages AI, such as Consolidated Concepts.
Our cutting-edge technology was designed to identify areas where emerging, growing, and established restaurants may unlock additional opportunities to save money and increase profitability.
Start leveraging AI to streamline operations and put money back into your bottom line, by becoming a member today!
