In partnership with Essity
Whether you offer takeout, delivery, or drive thru, securing good hygiene at every stage from kitchen to customer is now more important than ever. In fact, a recent survey from Essity found 60% of consumers have higher expectations of restaurant hygiene1.
With the right tips and solutions, you can implement best practices in all areas of your operation to show your commitment to good hygiene.
From the pick-up window to the drive thru, supply your staff and stock up your high touch point restaurant areas with safe appropriate hygiene products.
Enforce Good Staff Hygiene
As an operator, your goal is to create a safe environment for everyone who walks through your doors. Consider your kitchen staff to be front line workers. A kitchen needs to be clean and organized in terms of placement, traceability, and people – not only to ensure sanitary demands but also to create a good workflow.
Enforcing hand hygiene routines, investing in handwashing stations, and making sure your staff cleans systematically can help secure employee hygiene standards. Your staff should have a clear understanding of how and when to wash their hands to reduce interruptions in serving customers and ensure compliance. Utilize posters to remind them of handwashing best practices and equip their workspace with the right hygiene solutions.
Secure Takeout Bags and Pick-Up Areas
Handling take-out packages with care, providing guests hygiene products with their to-go order, adding a personalized note letting them know you’re taking every precaution for their safety, and using tamper-proof packaging are all ways you can safely secure your takeout and to-go bags.
According to Datassential, 60% of consumers would feel comfortable if offered disinfectant wipers or sanitizer to use themselves. Arming your takeout bags with napkins, wipes, and other appropriate hygiene products is important – especially for drive thru orders and diners on the go.
Pick-up areas attract a lot of traffic with several high-touch points. Not only should you include appropriate hygiene products in takeout bags, but you should also be visibly wiping down high-touch areas where food is handed over. This shows guests they are in a safe hygienic environment.
Arm Delivery Staff with the Right Tools
Using tamper-proof packaging is key in delivery services. Providing that extra step in safety gives customers the confidence that their food went straight from the kitchen to their house.
It’s not only about the packaging. Make sure your delivery staff practices good hygiene at every step until the delivery is complete by offering deliver drivers sanitizers, wipes, and facemasks.
Posters in key areas with instructions on how staff should wash their hands, encouraging employees to practice good hygiene, and separating takeout zones from pick-up zones all reassure guests that you take hygiene seriously and are practice social distancing.
Tork Has Solutions to Help
Tork understands the challenges of securing off-premise hygiene and can help restaurants to keep it top of mind.
From soaps, sanitizers, and touch-free napkin and towel dispensers to surface wiping solutions – Tork offers products and expertise that can support restaurants in their drive to improve off-premise hygiene, ensuring a safer guest experience.
Highly visible hygiene products reassure guests that their safety is paramount, while custom print items such as Tork paper napkins can help keep a brand top-of-mind.
Best-in-class hygiene, with well-placed hand hygiene and surface cleaning products, can also contribute to better organized kitchens, more motivated staff, and improved workflow.
- Essity 2020-2021 Essentials initiative survey on Covid-19